Dear @lasers,
We are sorry to break to you the laser cutter is out of order until further notice.
It is in need of a repair and time scale is being estimated
We will try our best to fix it ASAP.
The x-axis belt was burnt almost through, preliminary investigation shows it could have happened by linear cut/engrave producing a massive flame along the cut line or cutting/engraving a point that must have lasted a fairly long time somewhere around 20th cm on the x-axis.
If you recognize it could have been you as you had some unusual encounter with the lasercutter, please let us know what happened which could speed up the fixing process too.
Kind regards,