We are sorry to break to you the laser cutter is out of order until further notice.
It is in need of a repair and time scale is being estimated
We will try our best to fix it ASAP.
The x-axis belt was burnt almost through, preliminary investigation shows it could have happened by linear cut/engrave producing a massive flame along the cut line or cutting/engraving a point that must have lasted a fairly long time somewhere around 20th cm on the x-axis.
If you recognize it could have been you as you had some unusual encounter with the lasercutter, please let us know what happened which could speed up the fixing process too.