PC troubles

Black screen of death. Is there any hope or is it totally kaput? I can’t click on OK, the cursor doesn’t change when it’s on top of it.

Thanks in advance!

Hold down the power button for 8 seconds and it’ll turn off. Then it should turn back on normally.

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Thank you. I’ll try that when I get home and hope the word doc I was working on will be in recovered files somewhere!

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Sorted, thank you! And my work was still there. :slight_smile: