Pausing membership query

#1

Hi there,

I can’t afford membership atm and can’t pay the upcoming subscription; have cancelled my GoCardless subscription but is there a way to not have the next fee taken out?

I will rejoin when I can.

Thank you,
Hannah

#2

Hi!

Let me take a look, I can refund if it does go out for some reason.

Cheers,
Andy

#3

Hi - I’m wanting to do the same thing for the same reason but when I try to follow links on here to cancel my subscription it asks me to login (even though I already am) and then it doesn’t recognise me!

Any help would be gratefully appreciated!

Theo

#4

Hi Theo,
not sure what the problem is. Our website handles the subscription. Remember that your account for discourse is a separate thing. Your subscription is under my account and then my subscription. Not sure if this link works .
Let me know if you need any help.
Karin

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#5

Thanks Karin, those links didn’t take me where I needed to go/I had the same problem logging in as it wasn’t recognising my username but have changed my password and that seemed to do the job. Sorted now, thank-you.

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#6

Perfect. Hope to see you soon again!

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