I used the settings on the cheat sheet by the machine (but may have put them in wrong of course).
As you can see I got very wide pitted lines (about 0.5mm) the line width was 0.001 inch.
Has anyone got any tips for settings etc?
or can you see /guess what I’ve done wrong?
Use raster engraving, rather than lines. The “cut” operation dumps too much heat at once into the glass, so you get this extreme spalling. Your design should be a 2-tone image, rather than thin lines. Try 100% power, 100% speed, 300 ppi. Turn down the power if the engraving is still too deep/rough.