I signed up to the maker space a few months ago but I’ve not really got out of it what I was sold/what I expected. I’ve given to the space by doing open evening tours and cleaning up but I have basically paid £84 for the privilege and would like it back please. For the avoidance of doubt I have not been inducted into any space and the main piece of equipment that I joined to use broke just after joining and nothing appears to have been done about it.
I have already used the contact form to make this request but have had no reply. Whilst i do have grounds for a chargeback i’d rather these fees and admin overhead weren’t passed on to you.
Hi George,
Really sorry you have had this experience. Things can move a bit slowly in the space as everything is volunteer-driven and we thank you for what you’ve contributed. I don’t handle the accounts side of things but if I may ask what equipment were you referring to? I’ll get in contact with the techs and see what can be done to get it up and running again as this may be the first I’ve heard of it.
@directors should have responded to your message via the contact form. Can you inform us when you sent that message?
I can’t speak to the actual issue that’s probably one for @directors or @welcome, but having seen your involvement in our community the past few months and your enthusiasm when you started, it’s really sad that you’re leaving.