Both X1 carbon are out of order

Hello @3dtechs,

Please note, both X1 carbons are currently out of order.

Johannes has a piece of filament stuck very near the tool head, I had a look but I could not find an obvious way to detach the tube from the tool head, and I didn’t want to break anything, so I left it like that and put an out of order sign, please see picture.

Robert can not ready any sd card, I tried for more than 20 min, power cycling and all that, and I tried multiple SD cards, but no luck.

Please see photo.

Sorry to give bad news, but that’s the situation.

Thank you

Thanks for flagging I won’t be about at all this weekend hopefully someone else will be on hand to fix

@UnicornStrike I see you have a booking for tomorrow

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Fixed both.
Please make sure you are patient with the worn out SD card slot it will eventually read give it one or two minutes.

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Thank you @Lia
Out of interest, how did you fix Johansen?

You take the magnetic cover off. Be careful with the cable.
The tube is attached with a black coupling. Push the coupling down then pull the tube.