Shutter not working 23/02/2018 - FIXED

Hi Admin
My shutter hob is not working this morning. It was functional early this week, so I’m not sure if that’s the problem of my hob or the shutter itself.

Would b good if someone can check for both possibilities.
Thanks

Regards,

Take

Everything looks correct at the membership side of things, so this might be a shutter issue…

Thanks, Tom.
Let’s see if it works with someone else’s hob.
I will come back later on.
T

Mine not working either. Outside the space wanting to show a guest around

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The shutter is broken in some fashion.

Has anybody managed to get access to the space? Or is the shutter broken? Was hoping to pop in this afternoon if possible?

I am at work all day so I haven’t been down, best to ask @dermot.

I will pop over shortly and check

Here and tested - not working still.

Have opened up the box and it’s reading the fob (green light flashes) but motor not engaging.

Two members here waiting to get in.

@directors @systems

How technical do you feel? I can help you to do some more troubleshooting from outside the space. Requires using terminal on your laptop.

But even if you do that basically at this stage it will need to be manually wound up, so someone with tools in a van, a ladder and experience working with taking the shutter apart needs to do this.

All sorted we are in.

Cheers!

Can you explain what you did / what happened?

I made a winding tool and wound up the shutter. @jonathanjo is on site also and reset the electrical side and appears to be working.

Will leave to him to explain electrical malarkey

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Ace.