Problems joining

not been able to complete the online form successfully

Initially error message to say enter an address even though address entered. Subsequently just got an error message saying can’t set up an account. Not sure if my credentials partly accepted.

Can anybody help

So your address needs to be your full valid UK address…

41 Norwood Road
London
SE24 9AJ

Would be a valid address, while:

41 Norwood Road
SE24 9AJ

Or:

41 Norwood Road
Herne Hill, London

Or:

41 Norwood Road
Herne Hill
London

Or:

41 Norwood Road, Herne Hill, London
SE24 9AJ

Are not, it must have 2 address lines (road/house name/number + city/area) and the postcode.

Was this whilst trying to join, or what, maybe some screen shots would help?