Hi Jonty. Sorry about your frustrations. If you go to the Laser Tool Page, we have revised the content significantly to reflect the parallel use of Ruby and JobControl.
The Ruby login is user-specific, which is why the password didn’t autofill.
Unfortunately, there is no way for laser techs to mass import all users, it has to be done one-at-a-time, at the Laser PC, and we need your email address to set it up.
We are meeting tomorrow and will discuss how be to migrate everyone.
Because both softwares are in use, you need to switch the Laser PC from one operation to the other. I have updated the JobControl manual to reflect this.
Check that the laser is in JobControl mode , not Ruby mode:
- Right click on the Ruby Control in the Widows notification tray
- Go to Laser mode
- Select JobControl
Hope that helps. If not, post a screenshot of the error.