I am trying to unfreeze my membership - please help

Hi All!

I have previously been a member/still am a member however I froze my membership due to covid and loss of work.
I have been back in London now for a 8/9 months and have been trying to get my membership working again by emailed through to the directors but haven’t had a response (maybe that email is no longer in use?) so hoping I could get some help on here! :slight_smile:
Would be great to get going again.
Thanks,
Joe

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@directors

Hi Joe,

Just checked the email chain: your membership fees were paused, but your membership has remained active throughout - your payments should restart on 23rd February

Apologies for the confusion here

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Brilliant thanks a lot for clarifying and sorting this out.
@directors @Dermot Am I able to use the workshop from today?
Thanks again,
Joe

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Yes, look at the Space Bookings section to get acquainted with the new system

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