Hi Jonathan,
Sorry to hear your having problems engaging with the space.
Just to go over some basics that you may have heard before that might help…
You should have access to the door if you have your direct debit set up. Once we know you better you can ask for shutter access.
The best way to find out if people are there is to follow discourse or make a thread saying when you want to come down. People WILL reply. And it’s not as painful as it may sound at first.
You should probably post as well if you want inductions. Also there are posts going around for certain tools so do search for them (like the laser cutter).
It may be a little frustrating but it’s good to bear in mind that this is run by the members for the members so it does rely on others. But this is reflected in the very awesome price.
Saying that I think over the coming months these things will become a lot clearer. We have been building the space a long time and a lot of time and effort has gone in to that.
Hopefully making will become much more of the focus soon rather than building.